Caravelle Saigon - Ho Chi Minh City

Friendly staff, good location for the city and airport. Room OK, we upgraded to the guest lounge being available and service was good.

Advised with upgrade that the room would be better but looked to be standard room.

Friendly staff, centrally located, fine afternoon tea. Big room with very nice view. Huge "emperor" size bed.

Decoration a little bit old (fashioned), almost time for refurbishment.

the friendlyness of the staff and the hotel itself was just everything you could want.

The rooms are spacious and have all the amenities; the hotel is centrally located and the hotel staff is very professional for the local standards.

Even though we were on the 22nd floor we could hear too much noise from the street bellow as they don't seem to have double grazing windows. That made it difficult to sleep in the morning as traffic starts to build up at 6AM!

The most enjoyable part of my stay was after checked out and left the building.

I am afraid to inform you my stay was quite unsettling, mainly due to the reception and staff being quite unfriendly.

The Hotel Location is very good, very close to shopping malls, easy access to the rest of the city. highly recommended for Business Trip.

Hotel staff don't speak good English (very poor pronunciation).. difficult to communicate.

Central to business district, restaurants, close to airport and very efficient quality hotel

I received a warm welcome from the staff that try hard to please.The rooms are spotless and very comfortable. Rooms are quiet that are located far from the club on the 10th floor. And, last but not least, the food is delicious.

Just a note: Strange...the in-room 'bar' had no alcohol...But otherwise, it was a very restful and pleasant stay.

The staff was extremely helpful and just plain nice. The hotel itself was extremely nice, very lovely, I could have easily stayed a lot longer. I'd give it a 10 out of 10, seriously, everything was perfect. I would definitely stay there again.

Good location. Friendly staff.

On Booked.net, it shows payment in local dollars. Each time I book through Booked.net, I paid in local dollars. The hotel assumed that I would pay in us $ and charged accordingly, without prior consultation till it was too late I.E. they took payment upon check in and I only realized it upon check out as receipts were only given then, after requesting. I was told by the front office manager that I should have pre arranged this with Booked.net if I wanted to pay in local currency. Please clarify.

Very good hotel, great location. Signature longue is really nice. Good swiming pool. Staff very professional.

Hotel blocked my credit card on 150% of my bill. The hotel staff told me, that money will be back after 3 weeks!! I think its unfair.It was defect Caravelle Hotel.

It was my 4th time in this hotel. Location is perfect, service too, food too. good benefits for signature floor customers - canapes buffet and free flow of alcohol in the evening, late check out etc etc.

well, the bed was too soft for me, so I had some troubles with sleeping. But probably it is just my personal feeling. as for my colleague it was a plus on the contrary.

The location was really good if you gonna stay in Saigon.

Caravelle is a bit old which you especially sees in the rooms also you may smoke in the bar etc. which is disgusting.

Very nice place in good location with great views. In room amenities very welcome, especially the free bottled water

Staff is of very hospitality and helpful in local knowledge.